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GN Wellsprings — Management Portal

Care Beyond Duty · Management access

💬 Chat ? Help build 2026-06-18b · Pages+Worker ⌂ Home

Welcome, manager

Everything is grouped under the four tabs below. The portal holds the viewable and editable records — submissions themselves are made in the Client Portal and the forms.

Audits

MAR Chart Audit, the Monthly Audit System, and the Monthly Risk Monitoring submission overview by month.

Staff Overview

Training, supervision, appraisal and spot-check status — with the Training Matrix and Submissions Search.

Client Overview

Every service user's status across passports, risk monitoring and MAR audit, plus the Risk Monitoring Log.

Chat

Team conversations — one chat per client. Members can post messages, pin updates and chase notice board items together.

AI Meeting Notes

Record management meetings, transcribe with Whisper, get auto-summary, decisions, sentiment and action points. Upload Google Meet / Zoom / Teams recordings too.

Tasks & Compliance

Assign and track tasks across managers and departments. Auto-generates compliance tasks for missing Risk Monitoring, MAR audits, overdue supervisions and more.

Finance Audit

Client expenditure tracking with OCR receipt scanning, AI discrepancy detection, missing receipt alerts and signed-off audit reports.

Settings

Service User Register, Keyworker codes, Managers, and all portal settings.

MAR Chart Audit, the Monthly Audit System, and an at-a-glance Monthly Risk Monitoring overview.

Monthly care audits Management only

These are the two existing audit dashboards built earlier. They live in this portal folder so they open in one click; no more chasing files in Audit Folder / Audits.

MAR Chart Audit Dashboard

Per-client medication-administration record audit. Dashboard, register, audit log, new audit, settings.

Monthly Audit System

Broader monthly care audit (clinical, governance, supervisions, training, incidents).

Audit resources & setup docs

Monthly Risk Monitoring — submission overview By month

Whether each client's risk monitoring has been submitted for the chosen month, who the keyworker is, and whether a follow-up is still pending. Submissions and follow-ups are done in the Client Portal and the Risk Monitoring dashboard — this is the read-only management view.

Submitted
Outstanding
Follow-up pending
ClientKeyworkerMonthSubmittedFollow-up

Monthly Risk Monitoring submissions by staff for the last 6 months. Hover any cell to see which clients they submitted for.

Staff Overview — Risk Monitoring (last 6 months) Submissions only

One row per staff member, one column per month (oldest left, newest right). Each cell shows how many Monthly Risk Monitoring sheets that staff member submitted in that month. Hover a cell to see the client names.

Per-client status across passports, risk monitoring and MAR audit — plus the Risk Monitoring Log completion by month. To open or submit the actual client documents, use the Client Portal.

Client overview Service users

All clients on the master register with their key passports, risk-monitoring and MAR-audit status. Same traffic-light colours — red is overdue, yellow is due within 45 days. Click an expiry date to open the related dashboard.

Overdue Due ≤ 45 days OK No data

Service user Keyworker Hospital Passport expiry Communication Passport expiry Risk Monitoring (next due) MAR Audit (last)

Risk Monitoring Log Follow-up & lessons learned

Every monthly risk submission for the selected period. The grey columns come straight from the keyworker's submission; the white columns are for management to fill in and are saved as you type. Use the month selector to view and follow up previous months.

Client Names Key worker Risks Action taken by carer Auditor's action Further Action Assigned to Status Learning points

Record management meetings in the browser, get a live AI transcript and an auto-generated minute with decisions, risks, action points and deadlines — all without sending audio to a third party.

🎙️📹

Drop an audio or video recording here

Or click anywhere in this box to choose a file.
Works with MP3, MP4, MOV, M4A, WAV, WEBM, OGG, FLAC, AVI, MKV, AAC — anything your browser can play.

The AI transcribes locally (Whisper, in-browser — no audio leaves your device), then writes a structured minute with decisions, risks, action points, names and deadlines.

🎤 Live AI recorder & minute-maker

Hit Start, run the meeting, hit Stop — the assistant transcribes live (locally in your browser) and writes a structured minute with decisions, risks, action points, names and deadlines extracted automatically. Audio stays on your device.

Idle · mic not in use
00:00 First click prompts for microphone access. After Stop, OpenAI Whisper runs locally in your browser for an accurate transcript — no audio leaves your device.
Tip: you can paste a transcript from Teams / Zoom / Fathom into this box and click Stop & generate minute to run the same AI summarisation over external transcripts.
No recording yet.
Audio is held in browser memory only — click Download audio after recording to save it to your computer or SharePoint.

Meeting AI tools

Three AI meeting assistants relevant to a UK care provider on Microsoft 365. Pick the one that fits each meeting type — Teams AI Notes for internal sessions, Copilot for cross-app summaries, Fathom for external calls (Google Meet / Zoom).

GN Wellsprings AI Connected

Built-in AI that runs locally in your browser. Records, transcribes (Whisper), and writes structured minutes with headline, sentiment, talking points, decisions, action points and risks — no data leaves your device.

Platforms: Any browser · mic input · uploaded recordings

Google Meet recordings Available

Drop in a Google Meet recording (downloaded from Drive) and the built-in AI transcribes & writes the minute for you. Same flow works for Zoom and Teams recordings.

Platforms: Google Meet · Zoom · Teams · any MP3 / MP4 / WAV / WEBM

Fathom AI Coming Soon

External AI note-taker that auto-joins Google Meet / Zoom / Teams calls. When connected, summaries land in this dashboard automatically.

Platforms: Google Meet · Zoom · Microsoft Teams

What the AI assistants can do

  • 🎤 Automatic meeting transcription
    Live audio captured and turned into searchable text.
  • 🧠 AI summaries
    Headline summary, key talking points, sentiment.
  • 📝 AI-generated meeting minutes
    Full structured minutes ready for circulation.
  • ✅ Action point extraction
    Pulls out clear "Who / What / By when" rows.
  • 📋 Decision tracking
    Captures the decision made + who agreed.
  • 📁 Automatic filing / storage
    Files PDFs/transcripts to SharePoint by meeting type.
  • 🌐 Google Meet compatibility
    Via Fathom AI when connected.
  • 📹 Microsoft Teams compatibility
    Native Teams AI Notes or Fathom add-in.
  • 📥 Export to PDF / Word
    One-click handover for inspections and audits.

Meeting minutes

All meeting minutes filed by the AI assistants (or added manually). Click View for the full record, or Download for a printable copy.

Meeting Date Type AI summary Assigned actions Actions

AI summary preview Sample

Drop-in example of what the assistants file back. Click any meeting row above and the preview switches to that meeting.

Upload a recording & connect external tools

The first button below is fully working — drop any meeting recording in and the in-browser AI does the rest. Fathom is parked for when you authorise the API.

The registers, keyworker codes, managers and all portal settings — kept in separate tappable boxes.

Service User Register Master list

This is the single source of truth. Adding a client here makes them appear in the Passport dashboard, the Risk Monitoring dashboard, and the MAR Audit register (once linked).

Add a service user

Reorder: Drag the handle in the Order column to move rows, or use ↑↓ buttons. Quick sort: The order you set here is what staff see everywhere (Risk, MAR, Passports, Finance, Calendar)
OrderService userSign-in codeActiveKeyworkerKey(s)MARHosp PassComm PassRiskFinanceNotesSharePoint folder
(optional override)
Actions

Keyworker codes

Each keyworker has a unique code (e.g. KW-07). Assign codes against clients above. Staff sign in with their code on the staff portal to see only their own clients.

CodeNameEmailRoleSupervisor codeSharePoint folder
(optional override)
ClientsActions

Managers Per-manager sign-in

Each manager has their own name and code (e.g. MGR-CLARE). Sign-ins are by name, so the audit trail and header pill show who's actually signed in. You can keep a default MGR-2026 for first-time setup and rename it to your own. Remove the seed entry once you've added your real managers.

CodeNameEmailRoleSharePoint folder
(optional override)
StatusActions

Portal settings Shared across the whole portal

Everything here is saved to the shared gnw-master-* keys, so it reaches every dashboard and the Monthly Audit System too. Sections 1 & 2 (the registers) have their own dedicated cards above — Service User Register, Keyworker codes and Managers.

1 & 2. Registers

Edit service users in the Service User Register card, and staff in the Keyworker codes / Managers cards above.

3. SharePoint URL setup

The destination for each submission type. Power Automate flows read these so PDFs land in the right place.

4. Review cycles & reminders

How often each item is due, the warning thresholds, and who reminder emails go to.

5. Power Automate flow URLs

The HTTP-trigger URLs for the four flows.

6. Editable lists

One item per line — drives the Risk Monitoring areas and the mandatory Training topics across the portal.

7. Branding & access codes

Company details, brand colour and the management access code.

9. Care Team membership

Decide who's in each client's care team. Members see the team chat, notice board, calendar and activity planner on the staff portal. Tick the employees and managers who should be on each client's team.

8. Monthly Care Audit — section assignments

Assign each audit section to the manager responsible for it. The Monthly Care Audit page shows a "My sections only" filter and a per-manager completion bar driven by these assignments.

Audit section Assigned manager

Manager list pulled from Section 2 (Employee & Management User Register). Saved into the shared auditSectionAssignments key so the Monthly Care Audit page sees the same assignments.

Dashboard links

💾 Memory backup & restore

A safety net before any change to the portal. Save a backup downloads a single JSON file containing every piece of data the site has stored — registers, audits, chats, tasks, finance, meeting minutes, KPIs, manager directives, the lot. Restore a backup reads that file back in and puts everything where it was. You can also push a copy of the backup to SharePoint via a Power Automate URL if you want a permanent off-device archive.

💡 Workflow: Save backup → make changes → if anything goes wrong, Restore from the saved file. Backups are timestamped so you can keep multiple.

Manager sign-in

Pick your name from the list and enter your management code. First-time setup? Use the default code MGR-2026 as the seeded manager and update the register once you're in.

Staff member? Use the staff portal instead.